Delivering world-class customer service is the cornerstone of our business. The merchant services support team has been awarded the Association of TeleServices International (ATSI) Call Center Award of Distinction seven years in a row. This award was created 15 years ago to recognize the overall quality of the call center industry. Following a six-month test, an independent panel of judges make a selection after reviewing candidates for response time, courtesy, etiquette, accuracy, proper call techniques, and customer relationship management.