Empowering software companies since 1998

The payment partnership built for software companies.

Embed payments into your platform with flexible integration options, transparent revenue & monetization models, and a team that handles merchant onboarding, compliance, risk and support — so your team doesn’t have to.

No commitment. We’ll assess your integration needs, scope a partnership model, and give you an honest evaluation of fit.

Prefer to talk now? Call 1-888-697-8831

Integration methods that match your platform.

Every platform is different. That’s why we offer multiple integration paths — from low-code options that get you live fast, to fully embedded solutions that give you complete control over the payment experience.

Low-code and no-code options

Get payments running without heavy engineering. Ideal for platforms that want speed to market with minimal development resources.

Embedded payments or hosted payment form

Customizable payment experiences that live natively inside your software. Choose between a fully embedded flow or a hosted form you can style to match your brand.

Cloud terminal integration

Connect modern cloud-based terminals for card-present scenarios. Your merchants get reliable in-person payments that sync directly with your platform.

Mobile SDK with tap to pay

Accept contactless payments on iPhone devices with Tap to Pay. Give your merchants a mobile payment option without additional hardware. (Android support coming soon.)

Tokenization and card-on-file

Securely store payment credentials for recurring billing, one-click checkout, and card-on-file transactions.

Everything your merchants
need, on one platform.

Give your merchants access to a complete payment stack — from card processing and ACH to digital wallets and on-demand funding. One platform, one integration, one point of contact.

Payment types

Merchant Tools

Partner revenue tools

What makes this partnership different.

Integration simplicity

Scoped clearly. Supported technically. From solutioning call to go-live.

We don’t hand you documentation and disappear. Every integration starts with a technical solutioning call to define scope, timelines, and the right integration method for your platform. You get tailored documentation, sandbox credentials, and dedicated engineering support until you’re live — and after.

Transparent monetization

Earn revenue on every transaction your merchants process.

Residuals are clear and highly detailed in the MSG Partner Portal. We structure transparent partner fees and split funding so you always know what you’re earning and where it’s coming from.

Support, service, and risk offloaded

Merchant onboarding, compliance, customer service, and support handled by us.

Your merchants get one platform, one point of contact, and a completely electronic onboarding process — no paperwork. We handle underwriting, PCI compliance, fraud monitoring, and ongoing merchant support and customer service. When your merchants have a question, they call us, not you.

Revenue & monetization

Turn payments into a revenue

Many software companies leave money on the table by telling merchants to bring their own gateway or referring them to a third-party processor. In those scenarios, you don’t earn anything from payments — a missed opportunity that compounds with every merchant you onboard.

An embedded payments partnership with MSG Payment Systems creates a new, predictable revenue stream with minimal effort on your part.

01

Pricing expertise that drives adoption

We bring deep understanding of both the payments industry and your merchants’ industry. That means we know how to price accounts effectively and which services to offer — which results in more merchants signing up and minimal attrition. When merchants stay, you earn residual income over the long term. This isn’t just processing; it’s a partnership structured for lasting adoption.

02

A revenue stream you're currently missing

If your merchants are using a separate gateway or processor today, that’s transaction revenue flowing somewhere else. An embedded payments partnership redirects that revenue back to your platform — with transparent reporting so you can see exactly what you’re earning.

03

Integrated payments make your platform stickier

The more services you integrate into your platform, the more your merchants depend on you as their operating system — and the less likely they are to leave. Embedded payments increases switching costs for your users in a way that benefits everyone: merchants get a better experience, and you see reduced churn and higher lifetime value.

Want to understand how payments could contribute to your platform’s revenue? Schedule a strategy call and we’ll walk through the model together.

Merchant experience

Your merchants' experience is our priority

When you embed payments into your platform, your merchants’ experience with the payment process reflects directly on you. That’s why we treat every merchant interaction — from onboarding to ongoing support — as an extension of your brand.

Onboarding

MSG Payment Systems handles all underwriting, KYC/KYB, and the approval process. Your merchants apply through a fully electronic, branded onboarding flow — typically embedded directly in your platform — and we review and approve accounts. Applications are reviewed within minutes and approved within one business day. No paperwork, no friction, no separate systems.

Ongoing support and customer service

When your merchants have a payment question or issue, our U.S.-based customer service team handles it directly. Your team stays focused on your software while we manage payment support, troubleshooting, and resolution. One point of contact for your merchants, and a clear escalation path so nothing falls through the cracks.

Disputes and chargebacks

chargebacks. Just so nothing is misinterpreted, this is a better approach (feel free to wordsmith this): A dedicated chargeback team helps your merchants understand disputes and navigate the response process. This reduces confusion, saves them time, and improves their chances of successful resolution. It’s an added layer of support that reflects well on your platform and strengthens merchant retention.

Process

We build the partnership and the technical solution at the same time.

Our process runs on two parallel tracks. While we’re aligning on partnership structure, your development team is already working with ours to build and validate the integration. The result: you get to market faster.

Partnership track

Discovery

We determine whether we're a good fit, what the partnership looks like, and what your platform needs.

Go-to-market plan

Define how we'll drive merchant adoption, structure onboarding, and position the payment experience within your platform.

Beta and go-live

Launch with confidence. We're there for the rollout.

Training and ongoing support

Your sales and service teams get the training they need to support the partnership long-term.

Technical track

Solutioning call

A technical deep-dive to scope the project, define timelines, determine the integration method, and outline requirements.

Documentation and sandbox access

Tailored documentation for your project along with sandbox credentials. Schedule calls as needed or use email support — whatever works for your team.

Validation

Before you go live, our team reviews the entire integration to ensure everything is compliant and properly implemented — including PCI requirements and card brand regulations. This step exists because even experienced development teams benefit from a payments-specific review. It's how we catch issues that would otherwise surface after launch, and it's a key reason our partners' go-lives run smoothly.

Start booking merchants

With validation complete, merchants can begin onboarding and processing through your platform.

Every partnership is tailored. Some partners want us to lead marketing and merchant acquisition; others prefer a collaborative approach. We customize the process to fit how your business works.

PayFac vs. Partnership

Not sure if PayFac is right for your platform?

The PayFac model gives you control, but it also puts compliance, underwriting, fraud liability, and infrastructure investment on your plate. For many software companies, there’s a faster, lower-risk path to embedded payments.

Factor	Building a PayFac	MSG Payment Systems partnership
Time to launch	6–12 months to build and launch	Weeks to launch, not months
Compliance & risk	You own compliance, underwriting, and fraud liability	Compliance and risk fully handled by MSG Payment Systems
Bank sponsorship	Bank sponsorship required	No bank sponsorship needed
Infrastructure	Significant infrastructure investment	No infrastructure build required
Liability	Regulatory exposure on your balance sheet	Lower liability — no fraud prevention infrastructure to maintain
Revenue	Revenue after infrastructure costs recouped	Revenue sharing from day one

Lower liability and risk compared to a PayFac model.

No need to build fraud prevention infrastructure, no liability for chargebacks or compliance breaches. You focus on your software; we handle the payments.

Want the full breakdown? Click below to read our guide.

Building trust, strengthening partnerships.

Our partnerships reflect that we stay on the forefront of technology and lead our industry so we can build our business, which better serves our partners and merchants.

Partner Story

A fast-growing software company partnered with MSG Payment Systems to embed payment processing directly into their platform. Within the first quarter, their merchants experienced significantly faster onboarding, adoption of embedded checkout accelerated, and the software company added a net-new revenue stream with no infrastructure investment.

Why partners trust MSG Payment Systems

Why MSG Payment Systems

Typical Providers	MSG Payment Systems
Offshore or automated support	U.S.-based, personalized support and customer service
Generic onboarding process	Custom onboarding for each merchant
Next-day funding only	On demand and same-day funding options
Limited integration flexibility	Multiple integration methods for any platform
Payment support is your problem	Dual support model — your merchants call us

Let's talk about your platform.

Schedule an embedded payments strategy call. We’ll assess your integration needs, walk through the partnership model, and give you an honest evaluation of fit — no strings attached.

Common questions from software companies.

What types of software platforms do you work with?

We work with software companies across a wide range of verticals — field service management, healthcare, property management, energy, propane, nonprofit, fleet, legal, e-commerce, and more. If your platform involves businesses that accept payments, we can likely build a partnership around it.

How quickly can we go live?

That depends on several factors, including the complexity of your platform, the integration method you choose, and the resources your team can dedicate to the build. Some partners using our low-code or no-code options get up and running very quickly, while more customized embedded integrations take longer to scope and build. What doesn’t change is that our technical team is hands-on throughout the entire process and stays with you well beyond launch — as your software scales and evolves, we’re there to support it. We make the integration process as smooth as possible.

How does the revenue share work?

We structure transparent partner fees on every transaction processed through your platform. Residuals are clear and highly detailed in the MSG Partner Portal, so you always know what you’re earning and where it comes from. We also support split funding for platforms that need to allocate funds across multiple parties. The specifics of the revenue model are tailored during our discovery process, because every platform’s economics are different.

What’s the difference between your model and becoming a PayFac?

With a PayFac model, you take on compliance, underwriting, fraud liability, and significant infrastructure investment — plus a 6–12 month build before you can process a single transaction. Our partnership model gives you embedded payment capabilities without that burden. We handle merchant onboarding, compliance, fraud monitoring, and ongoing support. You get revenue sharing from day one, with lower liability and faster time to market.

For a deeper comparison, read: Why more platforms are choosing ISO partnerships over PayFac models

We already have a payment partner. How disruptive is switching?

We understand the hesitation — your existing merchants are processing, and the last thing you want is disruption. That’s why our process includes a structured migration plan designed to protect your merchant base. We handle the technical transition, merchant re-boarding, and go-live support. Your merchants experience a smooth handoff, not a disruption.

Who handles merchant support when something goes wrong?

We do. When your merchants have a payment question or issue, they contact our U.S.-based support team directly — not your team. This is a deliberate part of our partnership model. Your developers and support staff stay focused on your software, and we take the payment support burden off your plate. We also provide a clear escalation path so nothing falls through the cracks.

What payment methods can our merchants accept?

Your merchants get access to a full payment stack through a single integration: credit card and ACH processing, digital wallets (Apple Pay, Google Pay, PayPal, Venmo, PayPal Pay Later, Paze), modern cloud terminals for in-person payments, mobile Tap to Pay on iPhone, recurring billing, fleet card processing, and compliant surcharging. We also support on-demand batch settlements through Visa Direct for merchants who need faster access to funds.

What does merchant onboarding look like?

Do we need a dedicated engineering team to integrate?

Not necessarily. If you’re starting with our no-code option, a developer isn’t needed at all. Our low-code and hosted payment form options also keep the integration lift minimal. For more customized embedded solutions, you’ll want a developer involved — and our documentation, sandbox environment, and dedicated engineering support are all built to make that process as smooth as possible.

Who handles PCI compliance?

We do. Our validation process reviews your integration for PCI requirements and card brand regulations before go-live, and we maintain compliance on an ongoing basis. This is one of the key advantages of our model compared to a PayFac approach — the compliance burden stays with us, not on your team.

How are disputes and chargebacks handled?

What does the first conversation look like?

It’s a consultative discovery call, not a sales pitch. We want to understand your platform, your merchants, and what you’re looking for in a payment partnership. We’ll assess your integration needs, walk through how the partnership model works, and give you an honest evaluation of whether we’re the right fit. If we’re not, we’ll tell you that too.

Have a question that’s not listed here?